I needed urgent passport renewal in Kuala Lumpur as a student, back in 2019, they only do renewal for Digital passport, but under the table they also do old ones. Then they gave me a date to collect it, I went there they said come tomorrow, I went again, they said it’s still not done, They demanded more money from me. I said if they don’t return my passport I will call one of my friend whose dad works at Ministry, the mans expression changed and out of fear he brought the passport out from the drawer of the very desk he was sitting on.