Paid 14,000 BDT for a guaranteed hassle-free process. Instead, the broker delayed the e-license payment by a full month and went unresponsive, offering empty excuses. - Forced to pay 300 BDT for a driving test token and a 500 BDT bribe directly to the auditor to pass the practical exam. - Forced to stand for hours in direct sun without shade or seating. Indoor waiting areas for written exams were suffocatingly packed and humid. Took total: 6 Hours!! - Gate guards outside the biometric room were aggressive, rude, and deeply unprofessional throughout the grueling process. BRTC is basically a legal mob forcing people to pay bribes and suffer abuse just to get their own driver's license!!